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How does patient aggression affect health care professionals?

How does patient aggression affect health care professionals?

Results: In over 90% of cases, health care professionals fell victim to patient aggression in a workplace. It mostly took forms of verbal aggression, a raised voice and shouting. A physical attack was reported by 45.6% of the surveyed; it resulted in physical injuries in 27.9% of psychiatric hospital workers and 24.7% of general hospital workers.

How often do hospital workers get attacked by patients?

A physical attack was reported by 45.6% of the surveyed; it resulted in physical injuries in 27.9% of psychiatric hospital workers and 24.7% of general hospital workers. As a reaction to patients’ verbal aggression, medical workers usually calmly explained that such behavior was improper.

Can a patient be aggressive to a nurse?

Conclusions: Aggressive behaviors of patients arouse in medical staff, mostly anger. Medical workers usually cope with patient aggression themselves; nurses more often than other health care professionals ask their superiors and co-workers for help.

How to deal with passive aggressive colleagues at work?

Unlike their plain old aggressive counterparts, passive-aggressive colleagues don’t necessarily seize a starring role in office drama. Instead they stoke tensions whenever possible — they’re less like a prima donna and more like the show’s producer. Avoid getting cast as their lead and keep your distance.

Results: In over 90% of cases, health care professionals fell victim to patient aggression in a workplace. It mostly took forms of verbal aggression, a raised voice and shouting. A physical attack was reported by 45.6% of the surveyed; it resulted in physical injuries in 27.9% of psychiatric hospital workers and 24.7% of general hospital workers.

A physical attack was reported by 45.6% of the surveyed; it resulted in physical injuries in 27.9% of psychiatric hospital workers and 24.7% of general hospital workers. As a reaction to patients’ verbal aggression, medical workers usually calmly explained that such behavior was improper.

Conclusions: Aggressive behaviors of patients arouse in medical staff, mostly anger. Medical workers usually cope with patient aggression themselves; nurses more often than other health care professionals ask their superiors and co-workers for help.

Unlike their plain old aggressive counterparts, passive-aggressive colleagues don’t necessarily seize a starring role in office drama. Instead they stoke tensions whenever possible — they’re less like a prima donna and more like the show’s producer. Avoid getting cast as their lead and keep your distance.